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This is the primary place to get support for shinywhitebox products. You can search for existing answers, ask new questions and also submit feature requests. Go to it! :)

How to re-download your ApplicationUpdated

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To Re-Download the shinywhitebox App you’ve purchased:

  1. Go to our website: http://shinywhitebox.com/download
  2. Select the product you want to re-download.
  3. Click download and save it
  4. Open the .dmg folder
  5. Drag the Application to the Applications folder
  6. Open the software from the applications folder
  7. Select unlock
  8. Type in your email address and password
  9. And Click unlock.

If you have any further questions you can find help at help.shinywhitebox.com or send a support request to [email protected] . For suggestions on future videos please add a comment to our tutorial request section

 

For iShowU Studio / iShowU Instant (any product purchased through Paddle).

  • These products have a "recover license details" option under the Help menu inside the app.  You can also get your existing license details emailed to you via our "lost code" page on our website.

For iShowU v1 / iShowU HD / iShowU HD Pro

  • Can't remember your password?  Click here to reset it.  You'll need the email you originally purchased with.
Have more questions? Submit a request

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