Shortcuts can fail to work for a couple of reasons. Please check the appropriate sections below.
- "Enable access for assitive devices" must be enabled in the Accessibility pane of System Preferences.
- If this is enabled, but shortcuts still don't work, please check your keyboard layout. If it's set to any non-unicode layout see if you can change it to a unicode variant. If not, try setting it to English. And then back again to your desired layout. Restart iShowU HD and see if shortcuts now work (we did this with a customer and it worked).
- It might be that iShowU has made a mistake (has a bug, gasp!). Click the Edit menu and check that the shortcut has been assigned correctly. The shortcut on the menu should match the one in preferences.
- Here is an example showing the shortcut setup correctly in preferences, but not showing up in iShowU HD. This was from a previous build in HD that had a bug, but serves to illustrate what we're suggesting you check. This has been fixed in iShowU HD v2.1.1+.If this is what is happening for you, simply upgrade to the latest version of iShowU HD.